These privacy terms explains how optraprime ("we") gathers, processes and safeguards personal information when you use and the Services. We act as the data controller for this information.
What we collect. Identity and contact data and comparable identifiers plus verification files demanded by regulators. Additionally stored: execution and account history, device data and helpdesk threads. EU/UK legal grounds: performing the contract, legal obligation, and legitimate interest.
Purpose of use. Operating your account, settling positions, meeting compliance, countering fraud, platform security, plus consent-based product updates with an instant opt-out.
Sharing. Data goes only to operational providers (custody, payment, verification), regulators upon lawful request, and anonymised analytics. Personal data is never sold.
Storage & safety. We retain data through account lifetime and legal windows (commonly five to seven years for transactions). Safeguards: AES-256 at rest plus TLS 1.3 in transit and ISO 27001-checked access limits.
Rights. Access, correction, export, deletion and objection requests can be made by emailing [email protected]. Responses follow statutory deadlines.